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Active listening exercises6/15/2023 ![]() ![]() The biggest obstacle to listening is ‘glazing over’, or becoming distracted, active listening enables you to recognise and avoid doing so. ![]() ![]() The goal of active listening is to make a conscious effort to hear the complete message being communicated rather than simply hearing the words and relying on our minds to stitch the message together. So how do we tackle this apparent epidemic of information loss?Īctive listening is widely regarded as a tool for tackling the deficits we experience from regular listening. To having a 10-minute conversation, and the other party only remembers 5 minutes of the information at best. If you think about it, this has some major implications both in and outside of the workplace. Research on this topic is diverse and varying in results, but the general notion is that we retain anywhere between 17% and 50% of what we hear. For something we regularly perform, one would expect that we would be good at it however, the reality is that we are in general rather poor at retaining information gathered through listening. However, it's quite often taken a little for granted that we are always listening. Listening is a skill we use constantly, whether that is during conversations at work, listening to the radio or for learning and obtaining information.
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